Refund policy
Returns & Refunds Policy
Last updated: 22nd October 2025
1. Change of Mind Returns
Full-price items within 14 days.
Contact info@ofarrells.ie with order details.
Items must be unused, in original packaging, and resalable.
Customer pays return postage unless item is faulty.
Refunds processed within 14 days of receipt.
2. Non-Returnable Items:
- Personalised/custom items unless faulty.
-Sale items: final sale, non-returnable.
-Gift vouchers/digital downloads.
3. Damaged or Faulty Items:
Contact within 7 days with photos.
Replacement, repair, or refund offered.
4. Refund Processing Time
Refunds may take up to 14 business days.
5. Contact Us
Email: ofarrellsbandon@gmail.com
Phone: 0238841146
Address: 86 87 South Main Street, Bandon, Cork, Ireland.

